Generator FAQ

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At C.M Mose & Son, we want you to feel confident with your generator purchase. Buying a generator is a big decision. We get more and more calls from people who want the protection and peace of mind that having backup power can provide. Our “sizing software” provides you the customer and we, the sales and maintenance company, with knowledge that will ensure you get the generator you need running the electrical circuits you want.

We’ve put together a few questions our customers seem to ask the most and our answers. If you have a question not listed here, please give us a call and we’ll answer it for your personally. You can also ask your generator question through our Contact Us page.

Need a quote for a generator for your home or your business? Call us at (816) 781-4707.  Read more about Generac Generators on our website.

Do I have to push a button to turn the generator on?

Generac generators with automatic transfer switches are just that, automatic. They monitor the electrical feed from the utility company, and when your home loses power, the generator will automatically turn on.

What do I have to do to make the generator work?

Once the generator is installed, there is nothing for the homeowner to do. Have the oil changed once a year by a certified technician and leave it alone.

Does it turn on automatically?

Yes. The transfer switch monitors power from the utility company and turns the generator on and back off again as needed.

How do I know the generator is working?

The generator runs a self-diagnostic test and runs briefly once a week for approximately ten minutes. This test will assure the Generac generator is ready when you need it. You tell us when you want the test to run, and we program that for you.

How much does a generator cost to operate?

Generac generators operate on either natural gas or propane. The cost is a function of how many home appliances, lights, and heating and/ or cooling equipment you have on.

How long will it run?

As long as there is a fuel supply, natural gas or propane, a well-maintained generator will keep running. If the Generac generator is running on propane, with a 500-gallon tank, it should run 24 hours a day for over a week.

How loud are they?

The Generac generator is very quiet. They are average rated at 66 decibels at three meters (about ten feet). That’s about the sound of the A/C running or a phone ringing.

What maintenance is required?

We recommend a service check up and oil change once a year. A maintenance check just like you would do with your air conditioner or furnace. A generator is an engine. It exercises once a week plus whatever power outages you experience.

Can a generator run the whole house?

It sure can. That’s what our experts help you figure out; what is the right size generator for your home and lifestyle. Our worst fear is you install a Generac generator that is too small to operate the equipment you want in an emergency.

Can I just run specific circuits?

Yes, you can select specific electrical circuits. If you are concerned with the furnace and refrigerator, there is Generac standby generator designed to do just that.

Can I just have my air conditioner, refrigerator, and a few lights work if the power goes out?

You can install a generator to run just what you need or want; not too big and not too small.

What size generator would I need?

The size of the generator will be determined by our experts once they look over your home and meet with you; every home and lifestyle is different. We don’t take a cookie-cutter approach. It’s your home and family, and we take that very seriously.

How long will it last when I install a generator?

According to the Generac design department, they are engineered for 40 years. It is not uncommon to expect 25 years of reliable service from a properly maintained generator.

Do you offer a maintenance agreement?

Yes, we do. The maintenance agreement includes two visits, and we perform all service and system testing.

If I buy a portable gas generator can I upgrade to a whole home generator?

Yes, it may require a new transfer switch. There may be other adjustments as technologies are developed.

Our appointment and quote ensure you get a generator that meets your needs (we want that for you too!) CM Mose & Son installs and services Generac Generators. We are proud to be associated with this reliable generator company. Call us today at (816) 781-4707 and let us assist you with making sure you get the right size generator for your home or business needs.


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